Term and Conditions

To measure the effectiveness of our website and email marketing, we collect and analyse data pertaining to user activities. This data is usually collected by the server log files. However, in dynamic pages where the data is served from database, small scripts may be embedded into web pages to track the usage of the database content. The site does use cookies.

Furthermore, in your interactions with the site, you may be required to provide personal information such as an email address, your preferences in terms of communication with the site and your interest areas. In these instances, your personal information and preferences will not be shared with external entities.

From time to time, we may produce aggregate reports of site usage to promote the site to potential users, advertisers and sponsors. These reports do not include personally identifiable information about you and your online usage patterns.

Collection of Your Personal Information

When you visit this site, certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site’s operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.

We may combine your visit and navigational information with personal information that you provide. You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you. Personal information (e.g., your username and password, your name, your mailing address, email address, and phone number) is collected when you register.

Demographic information (e.g., your age, hobbies, income, gender, or interests) may also be collected and may be linked to your personal information.

Use of Cookies and Other Technologies

GaanaHiGaana uses “cookie” to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard drive. Cookies contain information, including personal information, that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information.

Cookies offer you many conveniences. They allow us to identify registered users when they return to the site so that they can retrieve previous search results. Cookies also save you time by eliminating the need to repeatedly enter the same information.

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies.

Privacy and Security

The Song Company takes all reasonable steps to protect the personal information it receives. Information collected is stored in an appropriately secure format. Only select personnel in the Management, Marketing, Box Office, Administration and Finance areas of The Song Company have access to our customers’ personal information.

Privacy and You

You have a right to access and correct your personal information at any time. If you would like to update your personal details, please contact our Privacy Officer using the contact details shown on our contact page. You can also change the way in which you would prefer for us to contact you. We can contact you with information about events in two ways, either via mail or email. You can also choose to not be contacted, that is to “opt out” of receiving any marketing material. To do this please contact our Privacy Officer using the contact details shown on our contact page.

Privacy Officer

The Song Company’s Administration Manager is the Privacy Officer

Privacy Statement changes

This Privacy Statement may change. This statement was last updated in August 2008.

If you have any queries or concerns about the way The Song Company has collected, stored, used or disclosed your personal information you can contact us using the contact details shown on our contact page.

If you have any questions about this privacy statement, our practices, or your dealings with this site, please contact us using the contact details shown on our contact page.


We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this site, including without limitation, any Interactive Areas of the site.


If you have questions or concerns regarding this privacy policy, you should first contact Song and Story (using the Contact Information below).

Communication from gaanahigaana.com

We may send to all of our users our exclusive gaanahigaana.com Newsletter, which alerts you to new features, content, and services, premiums available on our site. From time to time, we will also send you invitations to enhance your gaanahigaana.com membership. If you want to unsubscribe, you can simply follow the “unsubscribe” links at the bottom of each edition. For other ways to unsubscribe.